Privacy Policy

Privacy Policy for ErrandGirlofDurham.com

Effective Date: February 3, 2026

At Errand Girl of Durham, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, ErrandGirlofDurham.com, or use our services.By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services or website.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a. Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information (if applicable for services)
  • Any additional details you provide via contact forms, service requests, or communications with us.

b. Automatically Collected Information

When you interact with our website, we may collect certain information automatically, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on the website
  • Referring website or source

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device to remember your preferences and provide personalized content. You can control or disable cookies through your browser settings, but doing so may impact your experience on our website.

2. How We Use Your Information

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes. We use the information we collect for the following purposes:

  1. Service Delivery: To fulfill your service requests, schedule errands, and communicate with you regarding services.
  2. Customer Support: To respond to inquiries, provide support, and address any issues or concerns.
  3. Improvement and Personalization: To improve our website, tailor content to your preferences, and enhance your overall experience.
  4. Marketing and Promotions: To send you updates, newsletters, and special offers (only if you’ve opted in to receive such communications).
  5. Legal Compliance: To protect against fraud, unauthorized access, and comply with applicable laws and regulations.

3. How We Share Your Information

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes. We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  1. Service Providers: We may share information with trusted third-party service providers who assist us with operations such as payment processing, email marketing, or website hosting.
  2. Legal Obligations: We may disclose information if required to do so by law, court order, or to protect our legal rights.
  3. Business Transactions: In the event of a company merger, acquisition, or sale, your information may be transferred to the new ownership.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and restricted access to sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

a. Access and Update Your Information

You may contact us to review, update, or delete the personal information we hold about you.

b. Opt-Out of Marketing Communications

You can opt out of receiving promotional emails or offers by clicking the “unsubscribe” link in our emails or contacting us directly.

c. Cookies

You can adjust your browser settings to block or delete cookies. Please note that disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Errand Girl of Durham does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will delete it immediately.

8. SMS Communications & Consent

Errand Girl of Durham may send SMS text messages to customers who have opted in to receive text communications. These messages may include service coordination, appointment reminders, schedule updates, and customer support messages related to our assisted services.

By providing your mobile phone number and opting in, you consent to receive SMS messages from Errand Girl of Durham. Consent to receive SMS messages is not a condition of purchasing services.

Message frequency may vary based on service needs. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at tina@errandgirlofdurham.com or (919) 215-3758.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Errand Girl of Durham
Email: tina@errandgirlofdurham.com
Phone: (919) 215-3758
We are committed to addressing your inquiries and resolving any concerns about your privacy.